Payment Policy

Last updated: 30 October 2026

At CrownCo Apparel, we want paying for your order to be simple and secure. This policy explains which payment methods we accept and how your payment is processed.

1. Accepted Payment Methods

We accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay
  • JCB

The available payment methods are shown at checkout.

2. Currency

All prices on our website are shown in British Pounds (GBP). Delivery within the United Kingdom is free, and the final total is always shown at checkout before you pay.

3. When You Are Charged

Your payment is taken when you place your order. You will receive an order confirmation email once your payment has been successfully processed.

4. Payment Security

All payments are processed through a secure, encrypted checkout using SSL technology. Our payment providers are PCI DSS compliant. We never see or store your full card details. After your purchase, we can only see your billing details, shipping details, order details and the last four digits of your card.

5. Declined Payments

If your payment is declined, please check your card details or try another payment method. If the problem continues, please contact your bank or card provider.

6. Fraud Prevention

To protect our customers, orders may be reviewed for security purposes. If we need to verify an order, we will contact you by email.

7. Refunds

Approved refunds are returned to your original payment method within 5 business days. For full details, please see our Return & Refund Policy.

8. Your Personal Information

We do not sell or rent your personal information. Our Privacy Policy explains how we collect and use your information.

9. Contact Information

Email: support@crowncoapparel.com
Phone: +447886080396
Contact form: Visit our Contact Us page
Store name: CrownCo Apparel
Company name: 2213413 ALBERTA LTD.
Business number: 754818474
Company address: 126 Bridlewood Lane SW, Calgary, Alberta, T2Y 3X8, Canada
Warehouse address: 84 Cheapside, Waltham, Grimsby, North East Lincolnshire, DN37 0HW, United Kingdom

Customer Service Hours
Monday to Friday: 9:00 AM – 6:00 PM (UK time)
Saturday and Sunday: Closed
We aim to respond to your inquiries within 24 hours.